Sharing your iCloud Calendar
(from iCloud.com)

You can easily share your iCloud Calendar with other people easily using the iCloud.com web page.

Step 1 – Visit icloud.com and sign in.

Step 2 – Click Calendar

Step 3 – Click the Share button

  • On the top left sidebar where your each of your calendars are listed, hover over the relevant Calendar name and you will see a ‘wi-fi’ style Share icon appear, click on the icon.

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Step 4 – Share a calendar privately or publicly

Step 5 – Add the first person

  • Add invitee’s email address in the Add Person field and press Return.

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Step 6 – Add more people if needed

  • If required, you can type more invitee’s email addresses in the same field if you want to share your calendar with more than one person.

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Step 7 – Choose viewing or editing permissions

  • Now choose the permissions for each person by clicking on each name that you have added.
  • Choose View & Edit to allow the invitee to have full access.
  • Or choose View Only to allow the invitee to have read access only.
  • Or choose Remove Person to stop the invitee having any access.

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  • When you’ve invited everyone and have checked their permission, click OK to finish.

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  • Invitation emails are sent automatically for you from your iCloud email address to the participants you specified.

Calendar sharing overview

You can share a calendar both publicly and privately with other people. Sharing gives you flexibility in managing calendars. For example, you could create a calendar for your child’s sports team and share it privately with just the coaches so they can edit it. You could also share it publicly with all the parents so they can view (but not change) it whenever they want.

Sharing works as follows:

  • Public calendars can be shared with anyone. To access public calendars, visitors need to use Calendar on a Mac, Microsoft Outlook on a Windows computer, or any other app that supports the iCalendar file format.A public calendar can’t be edited by anyone but the calendar owner (the creator).
  • Private calendars can be shared with other iCloud users.Participants can view the calendar using iCloud Calendar; the Calendar app on iPhone, iPad, iPod touch, or a Mac; or Microsoft Outlook on a Windows computer.

As the owner (creator) of a shared calendar, you assign edit privileges to the invitees to control who can modify the calendar. There are two types of access privileges that can be assigned:

Participants with View Only access can:

  • View the calendar and change their view (from day to week, for example), without affecting the view of other participants
  • Change their own calendar preferences

Participants with View & Edit access privileges can do everything listed above, plus:

  • Create and delete calendar events
  • Change details (for example, the name, date, and time) for calendar events
  • Track the responses of guests invited to a calendar event

Participants can’t invite new people to a shared calendar.

Note: If multiple participants try to edit a shared calendar at the same time, the changes that are saved first are kept and reflected in the calendar. The person whose changes arenʼt saved sees a message that his or her changes werenʼt saved.

If you disable your iCloud account, any shared calendars you created become unavailable; all participants automatically receive an email notifying them that the calendar is no longer shared.

More details can be found on the Apple website.

Share your iCloud Calendar
(from your iPhone or iPad)

You can easily share your iCloud Calendar with other people easily using your iPhone.

Step 1 – Launch the Calendar app

  • Launch the Calendar app on your iPhone or iPad.

calendar button

  • Click the Calendars button at the bottom of the screen.

IMG_6265

Step 2 – Select the Calendar to share

  • Tap on the Info button next to the calendar you want to share.

IMG_6266

Step 3 – Add the first person

  • Tap the Add Person … line in the Shared With section.

IMG_6267

Step 4 – Enter email address(es)

  • Add the email address(es) of the people you want to share your calendar with, and tap Add when you are finished.

IMG_6269

Step 5 – Review the sharing permissions

  • Review the permissions for each person you have invited, by selecting View & Edit >

IMG_6271

  • You can turn off editing for specific invitees if you want them to have only read-only access to your calendar.

IMG_6272

  • Tap the Edit Calendar button when you are finished reviewing the sharing permissions.

Step 6 – Important – Finish and Save

  • Tap the Done button in the upper right hand corner of the screen to Save your sharing settings.
  • Invitation emails are then sent automatically for you from your iCloud email address to the email addresses you specified.

Calendar sharing overview

You can share a calendar both publicly and privately with other people. Sharing gives you flexibility in managing calendars. For example, you could create a calendar for your child’s sports team and share it privately with just the coaches so they can edit it. You could also share it publicly with all the parents so they can view (but not change) it whenever they want.

Sharing works as follows:

  • Public calendars can be shared with anyone. To access public calendars, visitors need to use Calendar on a Mac, Microsoft Outlook on a Windows computer, or any other app that supports the iCalendar file format.A public calendar can’t be edited by anyone but the calendar owner (the creator).
  • Private calendars can be shared with other iCloud users.Participants can view the calendar using iCloud Calendar; the Calendar app on iPhone, iPad, iPod touch, or a Mac; or Microsoft Outlook on a Windows computer.

As the owner (creator) of a shared calendar, you assign edit privileges to the invitees to control who can modify the calendar. There are two types of access privileges that can be assigned:

Participants with View Only access can:

  • View the calendar and change their view (from day to week, for example), without affecting the view of other participants
  • Change their own calendar preferences

Participants with View & Edit access privileges can do everything listed above, plus:

  • Create and delete calendar events
  • Change details (for example, the name, date, and time) for calendar events
  • Track the responses of guests invited to a calendar event

Participants can’t invite new people to a shared calendar.

Note: If multiple participants try to edit a shared calendar at the same time, the changes that are saved first are kept and reflected in the calendar. The person whose changes arenʼt saved sees a message that his or her changes werenʼt saved.

If you disable your iCloud account, any shared calendars you created become unavailable; all participants automatically receive an email notifying them that the calendar is no longer shared.

More details can be found on the Apple website.

Enable IMAP in your Gmail

You can download messages from Gmail and see them using a program like Microsoft Outlook, Apple Mail, or Thunderbird, even when you aren’t online. This process is called POP or IMAP, and is free for all Gmail users.

Tip: We recommend using IMAP if possible because it’s the best way to make sure you can see all your mail at any time on all of your devices. If you’d like to use POP instead, learn how to enable POP in Gmail.

Enable IMAP in Gmail

  • You can retrieve your Gmail messages with a client or device that supports IMAP, like Microsoft Outlook or Apple Mail.

Step 1

Gmail Login Screen

Step 2

  • Click the gear in the top right .

Gmail-settings-gear-button

Step 3

Step 4

Step 5

  • Select Enable IMAP.

Step 6

  • Click Save Changes.

Gmail IMAP Settings

Note: This setting is not available while using the basic HTML view of Gmail. To enable IMAP, use the standard view instead. Find out more about standard view and basic HTML view.

Step 7

  • Use the table below to update your email program with the correct information.
Incoming Mail (IMAP) Server: imap.gmail.com
Requires SSL: Yes
Port: 993
Outgoing Mail (SMTP) Server: smtp.gmail.com
Use Authentication: Yes
Port for SSL:: 465 or 587
Use same settings as incoming mail server
Full Name or Display Name: [your name]
Account Name or User Name: your full email address (including @gmail.com or @your_domain.com), e.g. myself@mydomain.co.uk
Email Address: your full email address (including @gmail.com or @your_domain.com)
Password: your Gmail password

Enable POP in your Gmail

You can read your Gmail messages from a client or device that supports POP, like Microsoft Outlook.

Step 1: Enable POP in Gmail

  1. Sign in to Gmail.
  2. At the top right, click Settings Gear icon.
  3. Click Forwarding and POP/IMAP.
  4. Select Enable POP for all mail or Enable POP for mail that arrives from now on.
  5. Choose what to do with your messages after your POP client or device receives them. We recommend the first option, keeping Gmail’s copy in the inbox.
  6. Click Save Changes.

Although the radio button next to your selected option may not stay selected, Gmail displays the status next to ‘POP Status:.’ When you enable POP, your settings display ‘POP Status: POP is enabled.’

If your POP settings are turned off, the status will indicate that POP is disabled.

Once you’ve enabled POP in your Gmail settings, you need to configure your client.

Step 2: Configure client

Go to your client (e.g., Microsoft Outlook) and make sure these settings are correct.

Incoming Mail (POP) Server: pop.gmail.com
Requires SSL: Yes
Port: 995
Outgoing Mail (SMTP) Server: smtp.gmail.com
Requires SSL: Yes
Requires TLS: Yes (if available)
Requires Authentication: Yes
Port for SSL: 465
Port for TLS/STARTTLS: 587
Server timeouts Greater than 1 minute, we recommend 5
Full Name or Display Name: [your name]
Account Name or User Name: your full email address (including @gmail.com or @your_domain.com)
Email Address: your full email address (including @gmail.com or @your_domain.com)
Password: your Gmail password

Unless you’re using recent mode to download mail to multiple clients, make sure you’ve opted not to leave messages on the server. Your POP settings in Gmail determine whether or not messages stay on the server, so changing the setting in the client won’t make a difference.

Set up Gmail with Outlook, Apple Mail, or other mail clients

You can download messages from Gmail and see them using a program like Microsoft Outlook, Apple Mail, or Thunderbird, even when you aren’t online. This process is called POP or IMAP, and is free for all Gmail users.

Tip: We recommend using IMAP if possible because it’s the best way to make sure you can see all your mail at any time on all of your devices. If you’d like to use POP instead, learn how to enable POP.

Enable IMAP in Gmail

You can retrieve your Gmail messages with a client or device that supports IMAP, like Microsoft Outlook or Apple Mail.

Step 1

Sign in to Gmail at https://mail.google.com/

Gmail Login Screen

Step 2

Click the gear in the top right .

Gmail-settings-gear-button

Step 3

Select Settings.

Step 4

Click Forwarding and POP/IMAP.

Step 5

Select Enable IMAP.

Step 6

Click Save Changes.

Gmail IMAP Settings

Note: This setting is not available while using the basic HTML view of Gmail. To enable IMAP, use the standard view instead. Find out more about standard view and basic HTML view.

Step 7

Use the table below to update your email program with the correct information.

Incoming Mail (IMAP) Server: imap.gmail.com
Requires SSL: Yes
Port: 993
Outgoing Mail (SMTP) Server: smtp.gmail.com
Use Authentication: Yes
Port for SSL:: 465 or 587
Use same settings as incoming mail server
Full Name or Display Name: [your name]
Account Name or User Name: your full email address (including @gmail.com or @your_domain.com), e.g. myself@mydomain.co.uk
Email Address: your full email address (including @gmail.com or @your_domain.com)
Password: your Gmail password

Setting up an IMAP or POP Mailbox on an iPhone, iPad or iPod

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This article covers how to set up your new mailbox using an iPhone, iPad or iPod Touch.

Full details how to set up email on your Apple device can also be found on the Apple website at: https://support.apple.com/en-gb/HT201320.

Step 1 – Click the Settings App on your Apple device.

Find the Settings icon on your device, and tap or press it.

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Step 2 – Select Mail, Contacts, Calendars,

Once in Settings, swipe to scroll down and tap or press Mail, Contacts, Calendars.

settings-mail-icon

 

Step 3 – Add a new Account

Tap or press Add Account.

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Step 4 – Select the mail account type.

Select Other.

settings-mail-other

Step 5 – Add the account

settings-mail-add-mail-account

Step 6 – Enter your details

Apple are stupid, and they think you are too, so they only ask for your basic details to begin with. Enter the following information and press Next:

  • Name: Enter your name. People will see this when you send them an email from your device.
  • Email: Enter your full email address (myself@mydomain.co.uk}
  • Password: Enter your mailbox password that you have been given.
  • Description: Enter an optional description to help you identify this mailbox.

imap-name-email-password

By this point your device has now realised you’re not stupid, so it will ask you for more details …

Step 7 – IMAP or POP ?

  • Make sure you choose IMAP from the Type dropdown if you want to synchronise all your mail folders across your computers and mobile devices.
  • OR select POP if you just want to have a simple mail account where you have no folders other than your inbox AND you do not need to synchronise your emails for this account across your computers or mobile devices.
  • WARNING – Once you have saved your account as IMAP or POP, you cannot change this setting without first deleting the mail account (and possibly deleting all your email from your computer by accident), or setting up a duplicate mail account with a different IMAP or POP setting.

If in doubt about whether to use IMAP or POP, always use IMAP.

imap-tab

Step 8 – Incoming Server

You will be prompted to enter some additional information. Enter the following information in the Incoming Mail Server box.

  • Host Name: Enter mail.livemail.co.uk
  • Username: Enter your email address (myself@mydomain.co.uk)
  • Password: Enter the password you have been given.

Then click the Next button

imap-incoming-server

Step 9 – Outgoing Server

In the Outgoing Server section ensure that smtp.livemail.co.uk is entered into the Outgoing server text box (unless you have been given a different smtp server address).

imap-outgoing-host

Step 10 – Verifying! – The dreadful wait …

Apple will always try to verify your mail account using SSL (secure authentication), without asking you first. Luckily our new mailboxes use SSL by default so you shouldn’t have to wait long for the process to finish.

verify

Step 11 – Nearly finished … Save the Account

To save the information entered so far, click the Save text button at the top right of the window.

save

 

Troubleshooting

  • If you have trouble receiving any emails to this new mail account, then double check the spelling of all the fields you have entered.
  • If you have further problems, please contact your Support Advisor.

Setting up an IMAP or POP Mailbox in Outlook for Mac (2011/2016)

Mail-and-Outlook-Support-and-Troubleshooting

These instructions apply to Outlook 2011 & Outlook 2016 for Mac.

Step 1 – Adding a new mail account

Open Outlook on your iMac or Macbook and select Accounts from the Tools menu.

outlook-mac-email-step-1

Step 2 – Select the account type

At the bottom left of the Accounts window, click the + button to add a new mail account, and select E-mail or Other Email from the dropdown menu.

outlook-mac-email-step-2

Step 3 – The basic details

In the next window, enter your email address (e.g. myself@mydomain.co.uk) in the E-mail address field.

Ignore the tick-box marked Configure Automatically.

outlook-mac-email-step-3

Step 4 – Username and Password

Enter the password you have been given into the Password field.

  • Username – your full email address (e.g. myself@mydomain.co.uk)
  • Password – your password that has been given or texted to you.

outlook-mac-email-step-4

Step 5 – IMAP or POP ?

  • Make sure you choose IMAP from the Type dropdown if you want to synchronise all your mail folders across your computers and mobile devices.
  • OR select POP if you just want to have a simple mail account where you have no folders other than your inbox AND you do not need to synchronise your emails for this account across your computers or mobile devices.
  • WARNING – Once you have saved your account as IMAP or POP, you cannot change this setting without first deleting the mail account (and possibly deleting all your email from your computer by accident), or setting up a duplicate mail account with a different IMAP or POP setting.

If in doubt about whether to use IMAP or POP, always use IMAP.

Step 6 – Incoming Server

  • In the Incoming Server field enter mail.livemail.co.uk as your incoming server (unless you are given another server address to use).
  • Make sure you tick Use SSL to connect (recommended).
  • Make sure the port specified shows 993
  • If the port does not show 993, then select Override default port and enter 993 in the additional box.
  • N.B. Your username is your full email address (e.g. myself@mydomain.co.uk)

outlook-mac-email-step-5

Step 7 – Outgoing Server

In the Outgoing Server section ensure that smtp.livemail.co.uk is entered into the Outgoing server text box (unless you have been given a different smtp server address).

  • For the Outgoing Server, tick the box for Override default port, enter 465 in the port box to the right of the Outgoing server, and make sure Use SSL to connect (recommended) is selected.
  • Make sure you tick Use SSL to connect (recommended).
  • Make sure the port specified shows 465
  • If the port does not show 993, then select Override default port and enter 465 in the additional box.

add-email-outgoing-step-5

Step 8 – Nearly finished!

To save the information entered so far, click the Add Account button at the bottom of the window.

outlook-mac-email-add-account-button

Step 9 – Check your Outgoing Server Authentication

Outlook will have now saved the account information, but you need to enter a few more details for your Outgoing Server before you can send email.

  • On the list of accounts, you will now see a More Options button has appeared under the Outgoing Server area of your new account.

outlook-mac-email-more-options

In the window that pops up, check to see if Authentication is set to None. If it is then:

  1. Either select Use Incoming Server Info from the Authentication dropdown, and leave the Username and Password blank (which will tell it Outlook to use the username and password details you entered before for the incoming server).
  2. Or select User Name and Password from the Authentication dropdown, and re-enter the same username and password that you entered for your incoming server.

outlook-mac-imap-step-6

  • To finish setting up More Options, make sure to leave Unqualified domain empty.
  • Click OK to save.
  • Then close the main Accounts Window (you can do this by clicking on the Red circle in the top left corner).

outlook-mac-email-close-accounts-red-cross

Step 10 – Send a Test Email to Yourself

You are now ready to test your email account by sending a test email to yourself.  Doing this will check that you can send and receive an email using your new email account.

  • All you need to do is compose a new email and send the email to the same address you have just configured.
  • In a few moments you should see your test email appear in your Inbox.

outlook-mac-email-send-test

Troubleshooting

  • If you have trouble receiving any emails to this new mail account, then double check the spelling of all the fields you have entered.
  • If you have trouble sending any emails from this new mail account, then try either of the options in the step Check your Outgoing Server Authentication to see which works for your version of Outlook, and double check the spelling of all the fields you have entered.
  • If you have further problems, please contact your Support Advisor.

Enabling SSL email in Windows 10 Mail

Step 1

Open Windows 10 Mail on your computer.

Step 2

Right click the mailbox you want enable SSL on and select Account Settings.

Account Settings

Step 3

The account settings window will now appear, click Change mailbox sync settings.

Image

Step 4

Scroll to the bottom of the Sync Settings window and click Advanced Mailbox settings.

Advanced Settings

Step 5

If you have a Standard mailbox you will need to use the SMTP settings supplied by your Internet provider.
  • Incoming email server: Set this to mail.livemail.co.uk:993
  • Outgoing (SMTP) email server: Set this to smtp.livemail.co.uk:465
  • Require SSL for incoming email: Tick this box.
  • Require SSL for outgoing email: Tick this box.

SSL Settings

If you are using POP instead of IMAP set Incoming email server to mail.livemail.co.uk:995

Step 6

Click Done, then Save. Your mailbox is now set up using SSL in Windows 10 Mail.

Enabling SSL email in Apple Mail

Step 1

Open up Apple Mail.

Step 2

From the Mail menu select Accounts.

Accounts

Step 3

Select the account you want to add SSL to and click Advanced.

Account Advanced settings

Step 4

In the Advanced window, change the following settings:

  • IMAP Hostname or POP Hostname: Enter mail.livemail.co.uk .
  • Port: Change the number to 993 for IMAP or 995 for POP.
  • Use SSL: Tick this box.

Incoming SSL

Once done, click OK to close the Internet Accounts window.

Step 5

From the Mail menu select Preferences.

Preferences

Step 6

Click the Advanced tab and change the following settings:

  • Port: Change the number to 993 for IMAP or 995 for POP.
  • Use SSL: Tick this box.
  • Authentication: Select Password from the dropdown menu.
If these options are greyed out, untick Automatically detect and maintain account settings.

Incoming

Step 7

Click Account Information and select Edit SMTP Server List from the Outgoing Mail Server (SMTP) menu at the bottom of the page.

Edit SMTP server list

Step 8

Select the SMTP server that you want to edit from the list. Under the Account Information tab ensure thatServer Name is set to smtp.livemail.co.uk.

If you have a Standard mailbox you will need to use the SMTP settings supplied by your Internet provider.

Outgoing

Step 9

Click the Advanced tab and change the following settings:

  • Port: Change the number to 465.
  • Use SSL: Tick this box
  • Authentication: Choose Password from the dropdown menu.
If you have a Standard mailbox you will need to use the SMTP settings supplied by your Internet provider.

Outgoing SSL

Once finished click OK.

Step 10

Close the Accounts window, you will be prompted to save your changes, click Save.

Setting up an email account in Windows Live Mail

Step 1

Open Windows Live Mail. Click the Accounts tab and select Email in the New Account section.

Add e-mail account

Step 2

Enter your full email address and mailbox password in the text boxes provided.

In the Display Name text box, enter your name or company name. This is what most people will see in their inbox when they receive an email from you.

Select the box marked Manually configure server settings for e-mail account and click Next.

Image

Step 3

Select IMAP as your incoming mail server type from the drop down list and enter the following details:

Incoming server information

  • Server address: Enter mail.livemail.co.uk
  • Port: 993 for IMAP, 995 for POP.
  • Requires a secure connection (SSL): Tick.
  • Authenticate using: Select Clear text from the drop down menu.
  • Logon user name: Enter the email address of your mailbox.

Outgoing server information

  • Server address: Enter smtp.livemail.co.uk.
  • Port: If you are using Fasthosts’ SMTP server then change this from 25 to 465.
  • Requires a secure connection (SSL): Tick.
  • Requires authentication: Tick.

Image

Step 4

Check the details again. Click Next and Finish to set up your account and close the new account wizard.Windows Live Mail is now configured to send and receive email through your mailbox.

Enabling SSL email in Outlook 2010 for Windows

Step 1

Open Outlook 2010 on your computer and click the File menu in the top left corner.

File menu

Step 2

Ensure you have selected the email account that you want to add SSL to, then from the dropdown menu and select Account Settings.

Account Settings

Step 3

Ensure you have selected the email account that you want to add SSL to and click Change.

Change

Step 4

Under Server Information ensure the following settings are set as follows::

  • Incoming mail server: mail.livemail.co.uk
  • Outgoing mail server (SMTP): smtp.livemail.co.uk

More Settings

Step 5

Click More Settings in the bottom right of the window.

More Settings

Step 6

Click the Advanced tab and change the following:

  • Incoming Server: 993 if using (IMAP) or 995 for (POP).
  • Use the following type of encrypted connection: SSL.

If you are using an Advanced or StarterPlus mailbox use the following settings:

  • Outgoing server (SMTP): 465.
  • Use the following type of encrypted connection: SSL.

Select SSL

Step 7

Click OK, then Next and Outlook will test the connection.

Outlook connection test

When the test is complete click Close , and then click Finish to close the wizard. Outlook 2010 is now configured to send and receive email through your mailbox.

Enabling SSL email in Outlook 2011 for Mac

Step 1

Open Outlook 2011 and select Accounts from the Tools menu.

Tools menu

Step 2

In the Accounts window, click the account you wish to edit.

Image

Step 3

Under Server information ensure mail.livemail.co.uk is set as your incoming server and tick Use SSL to connect (recommended). Make sure Override default port is not selected.

Incoming Details

Step 4

If you are editing an Advanced mailbox you should ensure smtp.livemail.co.uk is entered into the Outgoing server text box. Select Override default port, enter 465 in the port box to the right of the Outgoing server, and make sure Use SSL to connect (recommended) is selected.

Outgoing Server

Step 5

Click the close icon in the top left to close the window.

Image

Outlook 2011 is now configured to connect using SSL to your mailbox.

Step 6

Finally we recommend that you send a test email to yourself.  Doing so will simultaneously check that you can both send and receive an email using these new settings.

All you need to do is compose a new email and send the email to the same address you have just configured.

In a few moments you should see your test email appear in your Inbox.

Enabling SSL email in Windows Live Mail

Step 1

Open Windows Live Mail on your computer.

Step 2

Right click the mailbox you want enable SSL on and select Properties.

Properties

Step 3

The Properties window will now appear, click the Servers tab and ensure that these settings are correct:

If you have a Standard mailbox you will need to use the SMTP settings supplied by your internet provider.
  • Incoming mail (IMAP): mail.livemail.co.uk
  • Outgoing mail (SMTP): smtp.livemail.co.uk

Servers

Step 4

Click the Advanced tab and change the following settings:

If you have a Standard mailbox you will need to use the SMTP settings supplied by your internet provider.
  • Outgoing mail (SMTP): Set the number to 465.
  • This server requires a secure connection (SSL): Tick this box.
  • Incoming Mail: Set the number to 993 for IMAP or 995 for POP.
  • This server requires a secure connection (SSL): Tick this box.

Advanced tab

Step 5

Click Apply, then OK at the bottom of the window. A notification asking if you would like to refresh your folder list will appear. Click Yes, this process will take a few minutes to complete.

Refresh folder list

Your mailbox is now set up using SSL in Windows Live Mail.

Enabling SSL email in Outlook 2013 for Windows

Step 1

Open Outlook 2013 on your computer and click the File menu in the top left corner.

File menu

Step 2

Ensure you have selected the email account that you want to add SSL to, then from the dropdown menu and select Account Settings.

Account Settings

Step 3

Ensure you have selected the email account that you want to add SSL to and click Change.

Change

Step 4

Your account settings will appear, change the following settings:

  • Incoming mail server: Enter mail.livemail.co.uk.
  • Outgoing mail server (SMTP): Enter smtp.livemail.co.uk.

If you are using a Standard or Starter mailbox you will need to contact your ISP (Broadband provider) for the outgoing settings to use.

More Settings

Once done, click More Settings in the bottom right of the window.

Step 5

Click the Advanced tab and change the following:

  • Incoming Server: Enter 993 for IMAP or 995 for POP.
    •  Use the following type of encrypted connection: Select SSL.

If you are using an Advanced or StarterPlus mailbox or Fasthosts Broadband use the following settings:

  • Outgoing server (SMTP): Enter 465.
    •  Use the following type of encrypted connection: Select SSL.

If you are using a Standard or Starter mailbox you will need to contact your ISP (Broadband provider) for the outgoing settings to use.

Select SSL

Step 6

Click OK, then Next and Outlook will test the connection.

Outlook connection test

When the test is complete click Close, and then click Finish to close the wizard. Outlook 2013 is now configured to send and receive email through your mailbox.

Enabling SSL email in Windows 8 Mail

Step 1

Open Windows 8 Mail on your computer.

SettingsStep 2

Bring up the Windows 8 Charms bar and click Settings.

You can bring up the Windows 8 charms bar by hovering your mouse in the top or bottom right corner of the screen or by pressing Windows key+C.

Step 3

The Settings window will now appear, click Accounts.

Accounts

Step 4

From the Accounts list, select the mailbox you want to enable SSL on.

Select Mailbox

Step 5

Scroll down and change the following settings:

If you have a Standard mailbox you will need to use the SMTP settings supplied by your internet provider.
  • Incoming email server: Set this to mail.livemail.co.uk.
  • Incoming Port: Set this to 993 for IMAP or 995 for POP.
  • Server requires SSL: Tick this box.
  • Outgoing (SMTP) email server: Set this to smtp.livemail.co.uk.
  • Outgoing Port: 465
  • Server requires SSL: Tick this box.

SSL Settings

Step 6

Exit the settings by clicking elsewhere on screen, your mailbox will now be configured to use SSL.

Setting up an IMAP Mailbox in Windows 10 Mail

These instructions apply to Windows 10 Mail.

Step 1

Click the Start icon and select Mail from the menu.

 Start Menu

Step 2

  • The first time you open Windows 10 Mail, you will be prompted to add an account. Click the Add account button.
  • If you already have an email account set up click Settings, Accounts, Add an Account, then Advanced Setup to start the wizard.

Add Account

Step 3

Click the Advanced Setup icon. 

Advanced Setup

Step 4

Click Internet email.

Internet Email

Step 5

Enter the following details:

  • Account name: A name to identify your account, e.g. myself@mydomain.co.uk
  • Your name: The name that will be displayed in your messages.
  • Incoming email server: Enter mail.livemail.co.uk
  • Account type: Select IMAP4.

IMAP Incoming

Step 6

Scroll down to fill out the rest of the details as below:

  • Username: Enter your email address, e.g. myself@mydomain.co.uk
  • Password: Enter your mailbox password which you have been given.
  • Outgoing (SMTP) email server: Enter smtp.livemail.co.uk
  • Outgoing server requires authentication: Checked.
  • User the same user name and password for sending email: Checked.
  • Require SSL for incoming mail: Checked.
  • Require SSL for outgoing mail: Checked.

Once completed, the screen should look similar to the following:

Outgoing

Step 7

Click Sign-in to set up your account and start using Windows 10 Mail. Windows 10 Mail is now set up to send and receive emails from your mailbox.

 

Troubleshooting

  • If you have trouble receiving any emails to this new mail account, then double check the spelling of all the fields you have entered.
  • If you have trouble sending any emails from this new mail account, then try either of the options in the step Check your Outgoing Server Authentication to see which works for your version of Outlook, and double check the spelling of all the fields you have entered.

Double

  • If you have further problems, please contact your Support Advisor.

 

Setting up an IMAP or POP Mailbox on an Android Device

Outlook for Windows

Each version of Google Android may vary slightly, but this guide will show you a generic process for setting up a new mailbox.

Step 1

Open the Email application on your device.

email icon

Step 2

Enter your Email address and mailbox password in the text boxes provided and select Manual Setup.

username & password

Step 3

Select IMAP as the account type.

IMAP

Step 4

For the Incoming settings, enter the following details in the text boxes provided:

  • Username: Enter your mailbox username, this will be the same as your Email address, e.g. myself@mydomain.co.uk
  • Password: Enter your mailbox password. This is the same password you chose when you created your mailbox.
  • IMAP Server: Enter mail.livemail.co.uk.
  • Security type: Set to SSL.
  • Port: Leave this as 993.
  • IMAP path prefix: Leave this blank.

Once you have filled out all the details, click Next.

IMAP settings

Step 5

For the Outgoing settings, enter the following details in the text boxes provided:

  • SMTP server: Enter smtp.livemail.co.uk.
  • Security type: Set to SSL.
  • Port: Leave this as 465.
  • Require sign-in: Make sure this is checked.
  • Username: Enter your e-mail address, e.g. myself@mydomain.co.uk
  • Password: Enter your password.

Once you have filled out all the details, click Next.

IMAP settings

Step 6

You will be given options to select some custom settings.

email icon

Once you have chosen your custom settings, click Next.

Step 7

Enter an account name in the Set account name box and enter a display name in the Your name box.

The account name will allow you to distinguish this account from any other Email accounts you have set up on your Phone. The display name will be shown on all outgoing messages.

email icon

Click Done.

Your mailbox will now be ready to use.

Setting up an IMAP or POP Mailbox in Outlook 2016 for Windows

Outlook for Windows

Step 1

Open Outlook 2016. If this is the first time you have opened Outlook you will be directed to the new account wizard. If you already have an account set up, click File, then Add account and skip to step 3.

Step 2

When the Welcome to Outlook 2016 box opens, click Next, then Next again.

Step 3

Select the button marked Manual setup or additional server types then click Next.

Image

Step 4

Select POP or IMAP, then click Next.

Image

Step 5

There is a lot of information to fill in on this next screen, let’s look at each section bit by bit.

User Information

  • Your name: This is what most email users will see in their inboxes instead of your email address. Enter your name.
  • E-mail Address: Enter your full email address. This is made up of the mailbox name you chose, an @ symbol and your domain name. you@yourdomain.com for example.

Server Information

  • Account type: Depending on your preferred type of connection, select POP or IMAP from the drop down menu.
  • Incoming mail server: Enter mail.livemail.co.uk.
  • Outgoing mail server (SMTP): Enter smtp.livemail.co.uk.

Logon Information

  • User Name: Enter your full email address. This made up of the mailbox name you chose, an @ symbol and your domain name.
  • Password: Enter the password you set up when you created the mailbox within your control panel.
  • Remember password: Check this box.
  • Require logon using Secure Password Authentication (SPA): Leave unchecked.

Once completed, the screen should look similar to the following:

Image

Once you have entered all the information required, click More Settings.

Step 6

Select Use same settings as my incoming mail server.

Image

Step 7

Click the Advanced tab and enter the following settings:

  • Incoming Server: 993 for IMAP or 995 for POP.
  • Use the following type of encrypted connection: Set to SSL.
  • Outgoing server: Enter 465.
  • Use the following type of encrypted connection: Set to SSL.

Image

Step 8

Click OK, then Next and Outlook will test the connection.

Image

When the test is complete click Close, and then click Finish to close the wizard. Outlook 2016 is now configured to send and receive email through your mailbox.